Got questions about our professional CV writing, career match analysis, interview preparation, or career coaching services? We’ve answered the most common ones below. If you can’t find what you’re looking for, get in touch – we’re always happy to help.
Yes! We create CVs for all industries including construction, healthcare, IT, finance, marketing, education, hospitality, retail, and more.
Our Quick AI CV Builder is delivered within minutes. Most other packages arrive within 3–5 business days, and Complete Career Support takes 5–7 business days. If you need your CV urgently, email us at info@thecreativecvhub.co.nz.
Yes. We use clean layouts, standard headings and role-relevant keyword guidance so our CVs can be easily read by commonly used Applicant Tracking Systems. Results still depend on the role, keywords and each employer's settings.
Our team is led by Michelle, a recruiter with more than 20 years of experience in recruitment. Our Quick AI CV Builder is automated, and every other package is reviewed and finished by one of our recruiters before it reaches you.
Your CV will be delivered to you via email as a downloadable Word file.
CVs are delivered as Microsoft Word documents (.docx), making them easy to edit and send to employers.
It's simple! Choose your package, fill out our form with your information, and we'll create your professional CV.
That's okay! We're experts at identifying achievements in everyday work. Even if you think you "just did your job," we can help articulate the value and impact of your work - without making anything up.
Yes! Our Career Match + Custom Styled CV package is designed for career changers.
We help you reframe your experience, highlight transferable skills, and position yourself for your new target industry.
Employment gaps are common and manageable. We help you address them honestly while keeping the focus on your skills and achievements. Our Complete Career Support package and Full Interview Preparation Pack both include guidance on discussing gaps in interviews.
You'll need:
Contact information (name, email, phone, location)
Work history (job titles, companies, dates, responsibilities)
Education and qualifications
Skills you want to highlight
Interests
Target job title and industry (if applicable)
Any achievements or awards
The form guides you through everything we need.
Our forms have helpful prompts and examples. Just answer as best you can. The more detail you provide, the better your CV will be, but we can work with whatever you give us.
Due to client confidentiality, we don't share actual client CVs. However, our packages page shows the structure and quality you can expect. You can also try our Quick AI CV Builder ($19.95), our lowest-cost option, to see our work firsthand. Its 7-day guarantee covers template compatibility. Full details are in our Terms and Conditions.
We accept all major credit and debit cards, Apple Pay, Google Pay and Afterpay through our secure payment processor, Stripe. Payment is taken at the time of order.
No hidden fees ever. The price you see is the price you pay. Optional rush service is available for an additional fee if you need faster delivery, please email us at info@thecreativecvhub.co.nz for pricing.
Yes, in line with our refund policy. If you change your mind before we start work on your order, just email us and we’ll provide a full refund. Once work has begun, our 7-Day Template Compatibility Guarantee applies: if your chosen template has a compatibility issue with an application system, such as an upload or formatting problem, we’ll regenerate it in another template or provide a full refund. This does not guarantee ATS screening or hiring outcomes.
Your package also includes one round of minor revisions, requested within 7 days of delivery. Minor revisions include wording tweaks, corrections and small layout adjustments. Changes to your target role, new content, or a full rewrite aren’t included. The Quick AI CV Builder is automated and doesn’t include revisions.
Your rights under the Consumer Guarantees Act 1993 always apply. Full details are in our Terms and Conditions.
We take reasonable steps to protect your information, which is transmitted securely and handled in line with New Zealand privacy law. See our Privacy Policy for full details.
